Peer Teams

Running a Managed Service Provider can be rewarding but it can also be isolating. From financial decisions and operational challenges to sales growth and leadership pressure, MSP owners are expected to have all the answers.

BMK Community Peer Teams bring MSP owners and executives from across the United States together in a structured, confidential environment to collaborate, share insights, and drive real business growth.

👉 Designed 100% for MSPs. Focused on results.
Built for accountability.

Welcome to BMK Community Peer Teams

A BMK Community Peer Team harnesses the collective knowledge, experience, and commitment of non-competing MSP peers.

Together, members:

  • Solve real MSP challenges
  • Share proven strategies
  • Celebrate wins
  • Hold each other accountable

Our peer teams help MSPs accelerate growth in finance, operations, sales, leadership, and ownership, while gaining clarity and confidence in decision-making.

Our MSP Peer Team Approach

BMK Community Peer Teams are structured around five critical areas of MSP business success:

person using MacBook Pro
Financial Management for MSPs

Gain a clear understanding of your MSPˇs financial health through detailed reviews of:

  • Income Statements
  • Balance Sheets
  • Cash Flow
  • MSP-specific KPIs benchmarked against BMK Community standards
man in red jacket sitting beside woman in black and white long sleeve shirt
MSP Operations & Service Delivery

Learn and implement best practices to:

  • Optimize service desk and dispatcher workflows
  • Improve operational efficiency
  • Build scalable MSP processes
person holding pencil near laptop computer
MSP Sales & Growth Strategy

Discover proven MSP sales strategies designed to:

  • Increase recurring revenue
  • Improve client acquisition
  • Strengthen sales processes tailored for managed services
Leadership Development for MSP Owners

Develop leadership skills by engaging with fellow MSP owners and executives. Learn how to:

  • Lead high-performing teams
  • Manage conflict
  • Strengthen company culture
boardroom meeting where woman in black leather jacket and man in blue checkered shirt, suit jacket and glasses, pay attention to person talking with their hands wearing black long sleeve shirt
MSP Ownership & Accountability

MSP ownership doesnˇt have to feel lonely. Our peer teams provide:

  • Support from like-minded owners
  • Accountability to personal and business goals
  • Guidance on balancing business growth and personal life

What is a BMK Community Peer Team?

A BMK Community Peer Team is a curated group of MSP owners and leaders who meet regularly to share challenges, successes, and insights. These teams foster accountability, trust, and collaboration helping each member achieve measurable growth.

All peer teams are

MSP-only

Confidential

Non-competitive

(Members From Different U.S. Regions)

Professionally facilitated

Why Join a BMK Community Peer Team?

Joining a BMK Community Peer Team is about more than networking, itˇs about transformation.

Accountability

Each peer team is led by experienced MSP advisors providing actionable, real-world strategies.

Expert Guidance

Each peer team is led by experienced MSP advisors providing actionable, real-world strategies.

Shared MSP Experience

Collaborate with others who truly understand MSP challenges from staffing and pricing to tools and vendors.

Business Support

BMK Community Peer Teams provide tailored advice on finance, leadership, and key business areas to drive success.

MSP Community

Joining BMK Community connects you with a supportive community of business owners, celebrating wins and tackling challenges.

BMK Community Peer Team Programs

We offer three tailored Peer Team experiences, each designed to address the unique needs of business owners at various stages of growth, providing the right support for your business journey.

The Squad Experience

Best for MSP owners seeking financial clarity and structured remote accountability.

The Squad Experience is perfect for owners looking for financial guidance and regular remote accountability. This program focuses on organizing your finances, learning key metrics, and applying them to your business for improved performance.

Features Includes:

people sitting down near table with assorted laptop computers

The Charge Experience

Ideal for MSP owners ready to scale with deeper advisory and in-person collaboration.

The Charge Experience is designed for owners who want a more comprehensive approach, with additional advisory services in sales, service, and operations, along with a CEO Peer Team. This program includes regular in-person meetings and expert guidance to keep your business on track.

Features Includes:

A professional conference room with two presenters, a woman and a man, leading a discussion while attendees listen.

The Charge+ Experience

Our most comprehensive peer program for growth-focused MSPs.

Charge+ is the most extensive program, offering a holistic approach to every aspect of your business. This includes evaluation, planning, training, and more, with a focus on both you and your key team members. Youˇll have regular check-ins with your guide and team to ensure youˇre always progressing toward your goals.

Features Includes:

A man in a dark t-shirt presenting a slide titled "Tactical vs. Strategic" to an audience in a conference room.

The BMK Community Peer Team Code of Conduct

Our Peer Teams are bound by a strict Code of Conduct, ensuring that every member is accountable, supportive, and committed to the success of the group. Here are our core values:

Self-Awareness

Be mindful of your communication and contributions.

Care

Respectful, candid feedback is encouraged to foster growth.

Openness

Honesty and transparency are key to building trust.

Confidentiality

We protect the privacy and integrity of every member.

Trust

We honor the trust we have built within the team.

Respect

Every member’s time, ideas, and contributions are valued.

Serving MSPs Across the United States

BMK Community Peer Teams support Managed Service Providers nationwide, including MSPs on the East Coast, West Coast, Midwest, and Southern U.S.

Headquartered in Washington, DC, BMK Community is committed to helping MSPs build profitable, scalable, and sustainable businesses through peer collaboration.

Ready to Join a Peer Team Built for MSPs?

You donˇt have to grow your MSP alone. Join a BMK Community Peer Team and gain clarity, accountability, and a trusted network of peers who understand your business.

👉 Get in touch today to explore which Peer Team experience is right for your MSP.

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Frequently Asked Questions (FAQ)

We believe in giving members the time and space to implement strategies and make meaningful progress. However, if your team feels additional meetings are necessary, we are happy to discuss and adjust.

BMK Community offers various services that complement our Peer Team programs. Please inquire about available discounts when signing up.

In-person Peer Team events are typically held in Chicago. We’ll provide details on the location as soon as they are finalized.

While our Peer Teams are designed for business owners and executives, spouses can attend specific events with prior approval.

If you cannot attend one of the monthly calls or in-person meetings, let us know ahead of time. We can arrange alternatives or schedule a one-on-one session with your guide.