Privacy Policy

Privacy Policy & SMS Messaging Terms

Last updated: December 31, 2025

1. Overview

BMK Community and BMK Ops (“BMK,” “we,” “us,” or “our”) are committed to protecting your privacy and maintaining transparency in how we collect, use, and safeguard your information.

This Privacy Policy explains how we handle personal information, including information used for SMS (text message) communications, in compliance with carrier, TCPA, and messaging regulations.

By providing your contact information or opting in to receive SMS messages from BMK, you agree to the practices described below.

2. Information We Collect

We may collect and store the following types of information:

  • Full name

  • Phone number

  • Email address

  • Company name

  • Job role

  • Communication preferences

  • Information submitted through forms, registrations, event signups, or applications

  • Messages you send or receive from us

  • Opt-in and opt-out records

We only collect information that is necessary to operate our services, communicate with you, and support our business relationship.

3. How We Use Your Information

BMK Community and BMK Ops use your information to:

  • Communicate about peer teams, programs, services, and events

  • Send administrative, transactional, or informational messages

  • Provide onboarding, scheduling, reminders, and updates

  • Respond to inquiries and support requests

  • Manage registrations, memberships, and participation

  • Improve internal operations and service delivery

  • Meet legal and compliance obligations

We do not sell, rent, or trade personal information, including mobile numbers.

4. SMS Messaging Policy (Carrier-Compliant Disclosure)

SMS Program Description

By opting in, you agree to receive SMS messages from BMK Community and/or BMK Ops, which may include:

  • Program updates and announcements

  • Meeting reminders or schedule changes

  • Event or webinar notifications

  • Onboarding or participation-related messages

  • Account or service-related communications

  • Follow-up messages related to your inquiry or involvement

Message frequency varies depending on your interaction with BMK.

Consent to Receive SMS Messages

You may opt in to receive SMS messages from BMK by:

  • Submitting an online form with SMS consent disclosure

  • Checking a consent checkbox during registration

  • Providing verbal or written consent

  • Initiating a text message conversation with us

  • Entering your phone number during onboarding or program enrollment where SMS disclosure is presented

By opting in, you expressly consent to receive SMS messages from BMK Community / BMK Ops.

Consent is not a condition of purchase or participation.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying:

STOP

Once you opt out, you will no longer receive SMS messages unless you re-subscribe.

Help Instructions

For assistance, reply:

HELP

Or contact us at:

📧 support@bmkcommunity.com
📞 202.788.3005

Message & Data Rates

Message and data rates may apply depending on your mobile carrier and service plan.

5. Data Sharing and Third Parties

BMK Community and BMK Ops do not share, sell, or rent mobile numbers or personal information for marketing or promotional purposes.

We may share limited information with trusted service providers strictly for business operations, such as:

  • SMS and communication platforms

  • CRM and marketing automation systems

  • Scheduling and event tools

  • Security, compliance, or infrastructure providers

These providers are contractually required to protect your information and use it only to deliver authorized services.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, misuse, or disclosure.

7. Data Retention

Personal information is retained only as long as necessary to fulfill business, operational, or legal purposes, or until you request deletion where permitted by law.

8. Your Rights and Choices

You may:

  • Request access to your personal data

  • Request corrections or updates

  • Request deletion where applicable

  • Withdraw SMS consent at any time

  • Ask questions about data usage

To exercise your rights, contact us using the information below.

9. Updates to This Policy

BMK may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

10. Contact Information

If you have any questions about this Privacy Policy or our SMS practices, contact us by filling out the form below.